Get in touch.

We welcome your enquiries and are here to help — whether you need assistance with an order, or want advice on caring for your jewellery. You can reach our customer service team by email or phone during business hours; please include your order number and a brief description of your request so we can respond efficiently. For returns or exchanges, check our returns policy for the necessary steps and required information. Expect a reply within 48 hours on weekdays; if you need a faster response, indicate its urgency in your message and we will do our best to accommodate you.

sales@gleaux-charms.co.uk
WhatssApp: +447825729007